A virtual receptionist powered by AI voice agents. Never miss a call, lose a lead, forget a follow-up, or waste time on unqualified enquiries again.
Here's a side-by-side comparison of what you're currently paying for versus what AI voice agents deliver. Same core capabilities, better coverage, and dramatically lower cost.
Every missed call after hours is a potential customer calling your competitor instead. Evenings, weekends, holidays, all lost revenue opportunities.
A potential customer calls multiple businesses before deciding. When you call back three hours later, they've already booked someone else.
You send a quote, mean to follow up Day 2, forget. Remember Day 5, too busy. Try on Day 10, but the customer has already hired someone else.
Unqualified enquiries steal hours weekly from actual work. Calls about jobs outside your area, enquiries for services you don't offer, time-wasters wanting free advice.
Peak periods mean queue chaos as single receptionists are overwhelmed. That leads to frustrated customers immediately calling competitors who answer instantly.
Answers every call within two rings in a natural tone that's indistinguishable from a real person, understanding regional accents and trade-specific terminology.
Screens every caller against your specific lead criteria before they reach you, so you only speak to prospects worth your time.
Books jobs directly into your calendar during the call. No phone tag, no double-bookings.
Provides ballpark pricing based on your rules, manages expectations, and filters budget-mismatched enquiries so you stop quoting £500 jobs for £5,000 work.
Escalates genuine emergencies and schedules routine work efficiently, so you're not woken at 2am for non-urgent enquiries.
Complex or sensitive situations transfer instantly with full context, so you pick up knowing exactly what's happening. No "can you start from the beginning?"
Turns your dormant database into active revenue with automated outbound calling to past customers and old leads who never booked.
Automated reminder calls drastically reduce no-shows. Customers who can't make it cancel in advance, giving you time to fill the slot.
Every call answered instantly, 24/7/365. No voicemail, no busy signals, no after-hours gaps, while competitors send callers to voicemail.
Stop answering repetitive questions, screening time-wasters and playing phone tag. Routine calls are handled automatically.
Handle 2x the call volume without adding staff. Peak periods and seasonal demand managed automatically at the same flat monthly cost.
Voice agents for calls, chatbots for your website, or custom workflows for your processes.
We handle the entire setup. You share a little information and we take care of the technical work.
Once setup and testing are complete, your AI starts managing calls, leads and follow-ups automatically.
Ongoing refinements keep it aligned with your workload, your customers and the way your business operates.
If you're losing revenue to missed calls, wasting time on repetitive admin, or hitting growth limits without wanting to hire expensive reception staff, the answer is yes. It delivers fastest ROI for:
Covers all configuration to build voice agents specifically for your business. We learn how you operate, build your custom knowledge base, integrate with your systems, configure inbound and outbound call routing, and test everything before go-live. Timeline: 5-7 days from sign-up to live.
Get startedIncludes unlimited inbound call handling, unlimited outbound capacity, daily monitoring, weekly knowledge-base updates, monthly performance optimisation, call recordings and transcripts, integration maintenance, and technical support with 1-hour response for critical issues.
Get startedYes. During setup we match your brand voice, professional and formal vs. friendly and casual. We customise wording, tone, how your voice agent introduces itself, and how it handles different situations. The result feels like an extension of your business, not a generic robot.
The AI detects when a situation needs human intervention (angry tone, a request for a manager, complex technical questions, or complaints) and escalates to you or your team with full context.
Our voice agents sound natural and handle UK accents perfectly, so most customers don't realise, and those who do appreciate getting instant help instead of waiting for a reply. Get in touch for a quick demonstration.
It only uses the details you provide, including pricing, service areas, processes and job specifics. It doesn't guess. If a customer asks something outside its stored knowledge, it escalates to you or your team with full context.
Our agents handle UK regional accents very well. If the AI genuinely can't understand someone after a few attempts, it escalates: "I'm having trouble understanding, let me connect you with someone who can help."
Yes. Voice agents handle multiple calls simultaneously with no busy signal or hold queues. Whether nine customers call at once during a busy morning or one calls at midnight, every caller is answered instantly with zero wait time.
They overlap. A traditional answering service just takes a message; our AI receptionist actually answers, qualifies and books the call into your diary in real time. If you also need admin support beyond the phone (chasing quotes, managing your calendar, handling messages), see our virtual PA service, which combines voice agents with workflow automation.
"LeadFly has been managing our Google PPC account for five years and the results have been outstanding. They lowered our cost per click, increased our conversion rate, and we've seen steady growth in sales since they took over. Knowledgeable, responsive and truly knows their stuff."
"We have already noticed a difference in leads, all very positive towards the new website. LeadFly are very helpful and available to talk anytime, even late in the evening. They are really experienced so we let them do what they know is right for our business."
Get a voice agent live for your business within a week. No missed calls, no voicemail, no after-hours gaps.